The Future of Work
Our Approach to Change Management Consulting for Healthcare
- It is a rapid time of change and innovation within the healthcare industry, with new technologies and AI + an aging population offering both unprecedented challenges as well as potential for improved efficiency and outcomes.
- Our holistic approach to change management consulting for healthcare hinges on the fact that all kinds of change require a lens across technology, process, and people/culture impact. Our consultants are unique in our combination of expertise across healthcare strategy, technology, data and AI, and organizational change.
- We pride ourselves in bringing top consulting firm expertise from Accenture, Deloitte, and KPMG to our clients affordably. Our approaches are customized for your specific organizational needs, yet they are informed by both Prosci and Agile methodologies.
Some of the Benefits of Our Work:
- Helping accelerate adoption of new tools and AI, reducing costs up to 55%
- Facilitating cross-functional patient care models
- Improving electronic health records systems and processes
- Implementing telemedicine and virtual health assistants
- Developing an internal change management practice and toolkit
Some of Our Major Clients Include..
- NYU Langone Health
- Abbott Labs
- CVS Health
- UCSF Health
Case Study: Improving a Large Hospital's Data Operations
We were brought in to a large University healthcare system to help shape and implement a change management strategy that would enable the AI-based IBM Watson analytics tool to tie into electronic health records and provide clinicians deep patient insights across the organization more quickly.
Objectives: They aimed to leverage AI to achieve the following objectives:
- Improve clinical decision-making through advanced diagnostics and predictive analytics.
- Ensure data privacy and security in accordance with HIPAA regulations.
Some of our actions included:
Clinical Decision Support: We helped integrate AI-powered diagnostic tools into the hospital’s workflow through agile training. Radiology and pathology departments benefited from image recognition software that improved the accuracy and speed of diagnosis. Predictive analytics were employed to identify high-risk patients and personalize treatment plans, reducing readmission rates.
Data Security: Compliance with healthcare regulations was ensured through AI-driven cybersecurity solutions. These systems monitored data access, detected unusual activities, and provided real-time alerts to protect patient information in compliance with HIPAA. We helped set up a data and AI governance teams to escalate issues related to access and usage of patient data.
Clinical Excellence: They saw a remarkable improvement in diagnostic accuracy and speed. AI-assisted radiology and pathology reduced errors by 30% and cut report turnaround times in half. Predictive analytics enabled proactive patient management, lowering readmission rates by 20%.
Data Security: We were able to successfully stand up governance to protect patient data and maintain HIPAA compliance. There were no data breaches or security incidents reported after the implementation of AI-driven cybersecurity measures.
The adoption of AI led to a significant transformation in healthcare operations, clinical decision-making, patient care, and data security. The successful integration of AI not only improved efficiency and accuracy but also elevated the overall quality of healthcare services.
Some of Our Change Management Tools...
Phase 1Agile Change Assessment
- Stakeholder Impact Heatmaps
- Team Culture Assessments
- Change Readiness Scorecard
- Full Organizational Effectiveness Assessment
- Workshops and Focus Groups Guide
- Optional Agile Coaching(addl. fees apply)
Phase 2Agile Change Strategy
- 12 Month Agile Change Roadmap
- Cost/Value Tool
- Training Plan
- Leadership and Sponsorship Plan
- Metrics and KPIs
- Optional Coaching(addl. fees apply)
Phase 3Agile Change Implementation
- Governance Tool
- Resource Planning Tool
- Training Tool
- Feedback Surveys
- Agile Change Management Playbook
Learn about our change management consulting for healthcare and get a free assessment.